My first collar was marked delivered but didn't ever show up, and their customer service was fantastic. They replaced the item (minus shipping) which arrived quickly. The collar itself is soft but feels very durable and was easy to adjust. It's great having the added security of the martingale collar so she can't slip out accidentally but won't be choked. This is my third item from Earthdog (also have a decorative collar and harness) and I love them all. Great company.

I ordered this collar for my 48 lb. AmStaff--she likes to pull when walking on leash so I needed a strong collar that wouldn't snap open. However, she has allergies and sensitive skin, and will scratch at herself if the collar is rough, and can't wear a collar in the house at all. This martingale collar is perfect for her because it is strong but still soft. They don't last forever when you have a puller, though, so it will fray along the edges after a few years of doggie pressure.

I love this collar! I got a buckle added since I prefer being able to clip the collar on and it works great. Really well made, came on time, and I love the color. I would recommend asking about size since I got a medium for my 6mo old female golden retriever (whose neck is 14") but it was definitely too big. I then got a small and it fit perfectly. I figure I will use the medium once she's older so no issue there :) We really love this product, will be back!

Love that this is made with eco friendly materials. Good martingale collar

My new rescue Great Dane has such sensitive skin. I tried everything, including rolled leather, to no avail until trying this hemp collar. It is perfect! Soft and no skin reactions. So glad he can keep his tags on finally and he is so handsome. Thank you!